Distinguish command errors from policy choices
04A STARTTLS command can be rejected before TLS begins. A ready reply followed by inability to start the handshake is a different failure.
This separate case received 220, but the client cannot start TLS at all. The client follows SHOULD and closes the connection instead of sending the next SMTP command.
Source for this drawing: RFC 3207 · Read RFC section 4 ↗
New to this? Start hereA quick picture + helpful background
A message needs an address.
Think of a packet as a small addressed envelope. Devices pass it onward; transport protocols decide what delivery promises an application gets.
Helpful first, if these ideas are unfamiliar
These pictures are analogies to help you learn. The linked RFC explains the actual rules.
Terms in this drawing
Related RFCs and changes
“Updates” changes part of an earlier RFC. “Obsoletes” replaces it. This list shows selected related documents.
A refusal is not permission to downgrade automatically.
- An invalid parameter gets 501 Syntax error; STARTTLS takes no parameters. A temporary inability to use TLS gets 454.
- After 454, the client decides according to local policy: continue without TLS, retry later, or give up and notify the sender. RFC 3207 supplies no universal retry interval.
- After 220 the TLS handshake must come before any other SMTP command. If the client cannot begin it, the client SHOULD abort the connection; do not continue by sending plaintext mail.
The illustrated policy requires TLS for the chosen peer, so the 454 branch defers delivery rather than sending unprotected content. Other policies may make different choices under this RFC; that is not a recommendation for cleartext email submission. No actual message or credentials are transmitted.
Read the RFC section ↗